Converia Bridged the Software Gap

Successful Transition After the End of Xing Events

© Tara Winstead (https://www.pexels.com/de-de/foto/schule-mockup-arzt-doktor-7722919/)
Project
Converia Academic Platform
Client
b4c & solutions GmbH
Facts
  • has been using Converia since 2022
  • 6,100+ participants registered so far

Challenge

The Hydrology Day, held for over 20 years, has become a must-attend event for anyone involved in the scientific or professional field of hydrology.

The event brings together participants from science, industry and administration at a different university each year to discuss the current state of research. The software that handles the organization in the background should offer a comprehensive technical solution and personal support for questions.

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Solution

Personal Onboarding for a Quick Start

To ensure the agency could hit the ground running, Converia provided a tailored onboarding program. A brief but effective training session empowered the team to adapt quickly to the new platform. In addition, b4c & solutions was assigned a dedicated contact person from the Converia team, who provides ongoing support and addresses any concerns promptly.

Mix of Paid & Free Events

Are Converia and b4c & solutions a good fit? The agency has approached the answer step by step: Initially, therefore, events with participation fees have moved to Converia. In such cases, Converia takes care of the invoices, holds the fees in an account and distributes the income to the organizers.

Because this has worked well, the free events can now also be found in Converia. b4c & solutions now uses an annual quota of people for free registrations.

New Events Set Up Quickly

b4c & solutions uses the Converia Academic Platform. This means that the agency and Converia agreed on the framework conditions at the very beginning. Since then, new events can be started in Converia at any time – without having to check all the parameters and settings again.

Data protection regulations. This allows the small team to act quickly and has less work because several organizational steps are eliminated. When a new event is scheduled, b4c & solutions simply contacts Converia and the set-up can begin.

There is no minimum or maximum number of events. In the long term, this proves to be particularly practical, as the agency managed a larger number of events in 2024 than in the previous year.

No Problem: Events with Different Requirements

Conferences, seminars, symposia, training courses: b4c & solutions manages a wide variety of events. Customers book either a complete package with all services for the conference or individual services.

Converia offers the right functions for everyone. In addition to registration and participation fees, scientific contributions also play a role for some. Authors submit them via Converia for subsequent evaluation by reviewers.

The homepage also looks exactly how b4c & solutions’ customers need it. The Converia team customizes the graphic interfaces accordingly.

People registering for an international conference also use Converia entirely in English

Staying Flexible Until the End

Each of the events in the system has a fixed registration period. However, experience has shown that there are sometimes people who only arrive very late. This is not a problem in Converia: b4c & solutions can add participants to an event manually – even if the official deadline has already passed.