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Last month, we published our first article on the Coronavirus pandemic (in German only), at a time when it wasn’t recognized as a pandemic. In view of the current situation, some of the statements we made didn’t age well – even if we referred to legitimate sources who since had to rectify their statements, too. The danger was generally underestimated in the beginning, particularly with regard to conferences. Time for an update and some decision guidance for conference organizers.

In Germany, the standard VAT rate is 19% – quite simple, really. Or so it seems. Except for the rather opaque legal situation, including several exceptions, when it comes to taxing event tickets. Which tax rate is the correct one: 0%, 7%, 19%, or a mix of all of them? Is it true that no VAT is charged to participants from abroad? And can conference software even handle things when things get a bit more complex?

Have you ever come across check-in terminals in a hotel? At many of these terminals, guests can even book rooms at short notice. Something similar also works well at conferences, where you implement on-site registration at self-service stations. The method has now proven itself in practice. However, organizers should pay attention to a few points beforehand.

Do you know every detail in the contracts you have signed with the provider of your conference software? It’s always better to read the small print for there are providers out there who prefer to follow their own interests rather than to address your needs. Sometimes, you’re even helping it happen by unknowingly providing the data.

It should be well organized and not take too long - check-in. With practical self-service at conferences, event organizers can make this wish come true and also relieve their staff.

Online registration for your conference has started but it’s only on rare occasions someone comes across the website and even more rarely, someone actually completes the registration process. Maybe you should have advertised it a bit more? Our tips are here to prevent you from being greeted by a yawning void and will let you in on the art of enticing more people to attend your conference.