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You have most likely registered for a conference, congress or meeting and paid by credit card.
What is Converia?
Converia is software that event organizers use to run their conferences, for example universities, scientific societies and congress agencies. Your registration payment went through Converia’s payment service. That is why our name appears on your statement, not the name of the event.
Which event was it?
We can’t show your booking details on this page. Here is how to find your booking quickly:
- Search your email inbox for the date or the amount of the charge. After registering, you usually got a confirmation and an invoice from the event organizer.
- Ask your team in case a colleague or an assistant registered on your behalf.
- Check your company’s expense records if the card is a corporate card.
Need an invoice, a cancellation or a refund?
Please contact the event organizer. Their contact details are in your registration confirmation.
Still don’t recognize the charge?
Email us at support@converia.de and we’ll help you match the payment to a booking. Please include:
- the date and the exact amount of the charge
- the last four digits of your card
Please never send us your full card number, expiry date or security code.
If you think your card has been misused, please also contact your bank directly.