The challenge
For a long time, DECHEMA relied on an in-house solution for its event management. However, as the number and complexity of events grew, the software's functionality increasingly reached its limits. Rather than investing significant effort into further developing the existing software, DECHEMA opted for Converia. The platform has been in use under a framework agreement since 2015.
One platform for all event management
With Converia, DECHEMA consolidates core event management processes into a single solution. Attendee registration, abstract management, and conference planning are all covered by various Converia modules. This eliminates the need for DECHEMA to rely on multiple different providers and systems for these tasks. The rapid availability of the software and the expert support are particularly important.
At the same time, Converia integrates seamlessly into DECHEMA's existing system landscape. An API allows the internal CRM software to exchange member data with Converia. This means individuals can be imported directly as participants without the need for manual data entry. Furthermore, an export of booking data to the DATEV ERP system has been implemented for the processing of financial data.
Existing DECHEMA user accounts can also continue to be used. An interface with the internal directory service allows employees to log in using their familiar DECHEMA credentials, eliminating the need for separate Converia accounts.
Reliable payment and financial processes
For payment processing, Converia was connected to the existing payment service provider Elavon, allowing participants to pay for their registration by credit card. Another automated interface connects event management with financial accounting. Audit-proof invoicing directly from Converia ensures reliable financial data.
Tax-related specifics for international events are also taken into account. Converia supports the reverse charge mechanism, allowing international participants to settle their registration fees accordingly.
In DECHEMA's brand identity
To participants, Converia does not appear as a separate system. DECHEMA's corporate design elements have been integrated into the user interface, and individual event websites have been adapted to the society's signature look. This ensures that DECHEMA remains clearly recognizable as the organizer throughout the entire digital registration and event process.
